Frequently asked questions

Data brokers are companies that collect and sell personal information — your name, address, phone number, email, age, relatives, and more. Sites like Spokeo, BeenVerified, and Radaris make money by selling your data to anyone willing to pay.

Our AI-powered system visits each data broker site, finds your listing, and submits an opt-out request following each site's removal process. We handle the tedious, repetitive work so you don't have to.

We send your removal requests right away. Each site then processes them on its own timeline, which varies from site to site, and your dashboard shows progress as each removal completes.

Yes — data brokers constantly re-collect information from public records and other sources. That's why Safe Shepherd continuously monitors and re-removes your data. It's an ongoing process, not a one-time fix.

Yes. Sign up for a free account and we'll scan the top data broker sites immediately to show you where your data is exposed. No credit card required.

Free scans your top 10 exposure sites once. Premium covers 50 sites, Pro 75, and Expert and above all of them, up to 100 sites. On paid plans we request removal from each covered site that accepts removal requests; a few sites do not, and your dashboard shows which. The pricing page lists every plan and what it includes.

Paid plans are billed monthly or annually through Stripe. Prices are shown before you buy, and any change is announced 30 days in advance.

Yes. Cancel from your dashboard or through the contact form. Cancellation takes effect at the end of the current billing period; there are no partial refunds for unused time.

Yes. New paid subscriptions come with a 30-day money-back guarantee.

We use your personal information solely to find and remove your data from broker sites. We never sell, share, or monetize your information. We've been protecting privacy since 2011.